Payment: I accept Visa, MasterCard, and PayPal. I will also accept Money Orders and Cashier's Checks. If you want to pay with a money order or a cashier's check, you must email me for the payment address.

Area of Service: No shipments will be made to anywhere outside the United States.

Conditions of payment: Due to people recently making transactions with the intent to be malicious, if at any time an order is suspect, I may request a copy of your driver's license or ID to be faxed to me along with a front and back copy of a credit card, just to verify your identity. This information would be used only to verify the identify of the person making the order. This protects not only me and my business, but also protects the cardholder.

Tax and Shipping: I'm located in Colorado, so there is tax for orders being shipping anywhere in Colorado. The shipping rate for all orders is $7.50 (rate increase effective 1/2019) for orders under $25.00. Orders $25.00 and over, priority mail shipping is free. With the price increase, it makes sense to spend $25.00 if your order is close so that you do not have the extra shipping fee. Orders will be filled in 1-2 days. All orders will be sent through the US Post Office by Priority Mail. If you need a package guaranteed by a certain day, I've also added Express Mail as an option. It's more expensive, but the guaranteed delivery time is 2 days. If you need your package overnight, those arrangements can also be made. I've added an additional option for those ordering a single charm under the value of $5.00. You can have your package sent by First Class Mail at the cost of $2.75 (rate increase 2019). First class mail usually takes longer for delivery (5-7 days) and I do not guarantee delivery with this service. Please only select this service if you are not in a hurry for your package.

Returns: If a product is defective upon receipt, you may return it for an exchange. The product must be unused and unworn. Please contact me with your order number and I will give you the address where to send the return. The product must be returned in a padded envelope to prevent further damage. Original shipping costs will not be refunded. No returns unless an item is defective. There will be a 100% restocking fee on items returned for any other reason.

Products: I will try to add inventory to my site on a regular basis to keep up with the need of my customers. However, with the decline in the purchase of Italian charms, I may not add new product as frequently and may not replenish my supply if a charm sells out. If you're looking for a specific charm or accessory and don't see it, please contact me and I will do my best to get it for you.

Feedback: I built my website in 2005 and it's very personal to me. I want my site to be successful and this means that my shoppers must be satisfied. Please email me with any suggestions or improvements you think would help the site and make it easier when you shop. There is an option for completing a feedback survey in a week or so after you place your order. These ratings are very important to me and offer you the opportunity to give comments. Please base your comments on your shopping experience with me. If you have a package mailed to someone else, before filling in the survey, please talk to them and ask if they were satisfied with their gift and the delivery of the gift.

This is a general guide to know how many charms you need to make a full bracelet:

Number of Links

14 links - 5 3/8" in length

15 links - 5 3/4" in length

16 links - 6 1/8" in length

17 links - 6 1/2" in length

18 links - 6 7/8" in length

19 links - 7 1/4" in length

20 links - 7 5/8" in length

21 links - 8" in length

Other Information about my site and me:

The majority of charms I carry are D'linq. I also carry licensed Disney and Casa D'Oro charms and watches, Fascino Veneziano, Pugster, Uberry, Deffego and many more. The charms links are durable and made with high quality stainless steel.

Some of the charms are generic brands which helps me keep my cost low so that I can pass the savings to you. I carry charms that are soldered to the stainless steel except for the photo charms which are glued and a sealing glue is put over the photo charm to provide a protective coating.

I try to make every package special and personalized for each customer. I love to get to know my customers so don't be surprised if you hear from me asking you questions about your order...it's not because I want to intrude in your life, it's because I like to get to know you and I want all my customers to feel special. I am a romantic at heart and I try to show my appreciation by adding something special to orders over $5.00, even if it's just a charm tool. Some people don't want to be bothered with that type of thing...and that's OK too. Never think I don't appreciate every single order...no matter how large or small. I will sometimes make adjustments to the total cost of your order. I have free shipping over $25.00 so if you are close to that amount, I might contact you to see if you'd like to order another charm just to take advantage of the free shipping. Or, if it's a few cents, then I might add that amount to one of the charms to add up to $25.00. In the long run, I'm just trying to offer you more product for your money. I try to make a very big effort to show my appreciation any way I can.

Italian charms are a great gift for anyone. They are very small though and should not be put in the hands of small children for safety reasons. It would be very sweet for a little girl to have her very own bracelet, but please don't teach her how to take them apart unless she's old enough to understand that charms do not belong in their mouth.

It's so much fun to start off with a bracelet and then add charms to show off your own unique personality. They are also great gifts for friends to give you...to remember a special occasion or maybe show a special sentiment. Replace the blank charms with your special charms and when you add the links to your starter bracelet, save those links...you can always use them to start another bracelet and to fill in bracelets that may not have been made big enough. Be unique!!! Have fun with your bracelet!!! Who says you have to stop at one? Have several and listen to the compliments you get!

Contact info: My email address is sonia@let-sonia-charm-u-com. At this time, I'm not able to take orders through a fax machine. My address and phone number are: 3221 Fox Sedge Ln, Highlands Ranch CO 80126. (916) 715-3246. I do not have an actual storefront...just the website.

Thank you for your support and again, please do not hesitate to email me with your questions or suggestions!
sonia@let-sonia-charm-u.com